Comprehensive support for smots™ is an integral part of the services we offer our clients. is a direct contact and only goes to those in our dedicated smots™ support team. Email goes direct to the team who will respond as soon as they are available.

If we need to look at your computer we´ll ask you to click the “Connect To My PC” button on this page. This will, with your permission, connect us to your display - please close any confidential windows which you would not wish us to view before doing this. Your request will be queued and we will connect within a few moments if we are expecting your connection. If you prefer you can call us on 0131 228 2295 to be directed to support (in fact email is usually quicker if you can).